FAQ
Frequently Asked Questions
Are these original editions or reprints?
Everything we stock is a new, currently in-print edition supplied by our distributor. We do not deal in antiquarian, used, or first-edition copies. Most of what we carry is a modern scholarly, facsimile, or standard trade edition of a historical text. If you need to confirm a specific printing, translation, or ISBN before ordering, email us at info@seekersandsages.ca and we'll check it for you.
Do you ship internationally?
We ship to Canada and the United States. International shipping to other countries is not available at this time, but we're working on expanding.
How long does shipping take?
Orders ship within 1–2 business days. Our titles ship from our distribution partner in the United States, so US orders typically arrive in 3–7 business days and Canadian orders in 4–8 business days, depending on customs clearance.
What is your return policy?
You have 30 days from delivery to request a return on any item in its original, unused condition. Email us first at info@seekersandsages.ca — do not ship anything back before you hear from us. We'll issue a return authorization and confirm the return address before you send anything.
Who pays for return shipping?
If you're returning an item because you changed your mind, you arrange and pay for return shipping, plus any duties or brokerage on the return, and the original shipping charge isn't refunded. If the item arrived defective, damaged, or wasn't what you ordered, we cover return shipping in full and refund the original shipping too — that one's on us.
Can I request a specific title?
Yes. If there's a text you're looking for that we don't carry, send us a message. We can't promise we'll source it, but we'll look into it.
Do you offer gift wrapping?
Yes. Email us at info@seekersandsages.ca after placing your order and we'll arrange gift wrapping and a handwritten message. Gift wrapping is $1.50 per item, invoiced separately, and applies to every item in an order rather than to selected items.
Is free shipping available?
Free shipping applies to United States orders over $75 USD. Canadian orders ship at tracked cross-border rates starting at $19.95 USD, calculated at checkout by package weight — free shipping is not available on Canadian orders at this time. Prices and shipping thresholds on this store are in US dollars.
How are your books packaged?
Every title ships in rigid mailers or corrugated boxes with corner protection. We treat these as objects worth preserving, not just products to move.
Do you have a physical store?
No. Seekers & Sages is online only. Our address in Saint-Jean-sur-Richelieu, Quebec is a mailing address and is not open to the public.
How do I track my order?
Every order ships with tracking. You'll receive a confirmation email with your tracking number as soon as your parcel is dispatched. Tracking on economy mail to Canada is limited — if a parcel goes astray, contact us and we'll make it right.